ibis Styles Birmingham NEC & Airport

The staff were very helpful, polite & welcoming. From hotel entrance,lobby, hallways and bedroom everywhere was highly cleaned. Comfortable bed. Despite been a twin room the hotel was willing to put in a double bed. The request was made through booking.com as I had no contact number. However I received a reply within a couple of hours confirming the request.

The location is excellent for Birmingham Airport and the NEC. There are clear directions from Birmingham International Rail Station with the walk taking around 10-minutes. However, do be aware that the route is via the industrial rear of the NEC, but it is well lit. To find, head towards the NEC, but watch out for signs (left to the lift/right to the stairs) to the Ibis Styles Hotel located just prior to entering NEC. My room was well equiped with kettle etc, ironing board, work table and a sofa.

The bed was really comfy and the room was really clean. Bedding was great quality and spotless. Bathroom was also spotless and the toilet roll was noticeably good quality too. Two sets of towels also and an iron and board as standard. Staff were lovely and made an effort to try to do their best for you.

near to airport good value for money,check out was great,receptionist was great at her job,she went above and beyond her duty to give us the information we needed about airport location etc..she was on front desk at 830am on Monday morning we didn't catch her name but she is an asset to the IBis hotel group

Close proximity to NEC, parking on site, allowed dogs, spotlessly clean rooms, very helpful staff. Breakfast pretty good with plenty of food available, good coffee and range on the buffet. Gluten and lactose free alternatives available; more for breakfast than evening meal. Rooms had lots of tea/coffee, good hairdryer, iron and full sized ironing board. Good kettle. Housekeeping staff very pleasant and helpful.